Coronavirus and your event: Tips and resources

Surely, the new coronavirus (COVID-19) is on your mind when organizing your next events. We are here to accompany you and help you, and make sure that both you and the attendees have the necessary preparation and security when meeting at an event.

We are closely following official recommendations from health authorities, local governments and the World Health Organization to ensure the health and well-being of our global community.

Although dealing with this situation can be difficult, we are here to support you and offer you some recommendations on how to move forward with your event and communicate effectively with the participants.

Tips for staying on top of the situation

It is crucial that you stay up to date on the effect that the coronavirus is causing in different parts of the world, for your own safety, that of your team and your assistants.

In addition to paying attention to announcements from the government and local authorities regarding public health, follow the latest updates from these agencies:

• World Health Organization (WHO)
• Ministry of Health, Consumption and Social Welfare

Tips for preparing a safer event

If you are organizing a face-to-face event, we offer you several recommendations to follow regarding security:

1. Take precautions: follow the recommendations offered by the main institutions and adopt the measures indicated by the WHO to guarantee your well-being, that of your team and those of the attendees, and that your event is a success. Check the WHO website for more details and precautions to take into account.
2. Review your agenda : analyze if there is any possibility of reducing the risk of contagion. For example, if you are organizing a networking event , you should avoid encouraging attendees to greet each other by shaking hands or giving two kisses.
3. Communicate with participants frequently: notify attendees that the event is still on and explain what precautionary measures you are going to take. P wadis include recommendations as to avoid greet shaking hands (or limited to smile and greet each other with gestures), to stay home if they are not well and wash their hands frequently (for at the least 20 seconds). Also take the opportunity to encourage them to use hand sanitizer often.

Tips to virtualize your event

Some events can work just as well if they are organized virtually or online. In 2019, more than 100,000 such events were organized on Eventbrite, covering a wide variety of topics, from webinars on reconciling work and life to live real estate videos, to training courses for court interpreters. To organize your event online , you will have to decide which digital format can work best for your event . For example, if there is content or slides you want to share with attendees, you can plan a webinar , and if it is an event with a larger audience, you have the option of broadcasting a live video. Alone you have to start your virtual event, something that with Eventbrite is very easy.

We have detailed step-by-step instructions on how to host an online event here . If you have decided to host a webinar, this article will provide you with information on how to manage access to your webinar with tools like Zoom. You can also use the advanced features of Eventbrite's Digital Links page , which makes it easy for your attendees to access virtual content and materials from your event.

Tips to postpone your event

If you have made the difficult decision to postpone your event, we offer you some tips on how to manage it and, most importantly, communicate it to the participants:

• SEAGA ú rate for an alternative date to inform attendees
• Offer to transfer the seats of your attendees to the new event
• It also offers a refund, since the new date or location may not be convenient for your attendees

If you manage your event on Eventbrite, follow the steps in this Help Center article to postpone and reschedule your event. 

We are with you

We are a community of event organizers and, therefore, our priority is to help you in everything you may need. At Eventbrite, we will closely monitor the course of the disease and provide as much additional resources and support as we can. If you have any questions about your events and the new coronavirus (COVID-19), contact us and we will give you all the information we have.